FAQs

When will I receive my order?

please allow 2-3 business days for your order to be processed & 1-7 days for orders to be shipped, depending on your preferred shipping preference chosen at check out.

Why is shipping expensive?

shipping large or heavy items can present a challenge to the company as well as the customers. Shipping is based on weight and size of a single product.

When can I expect a response to my email?

please allow 24 hours for an emailed response during proper business hours. (Monday - Friday 9:00 am - 5:00 pm & Saturday 10:30 am -1:30 pm)

Refunds/ Exchanges

If your item is damaged upon arrival, we will gladly refund or send a new product. Please send an email along with a picture attached of the damaged item.

We do not allow exchanges. If you received an item by mistake, please send us an email.

** Curb Side Pick Up Instructions**

curb side pick up is available Saturday and Sunday 10:30am -1:30pm

address and scheduled pick up time will be provided in a separate email.

please wear a mask